You do not need to diagnose the problem before calling. Tell SCS what you have noticed, then review the findings and recommended next steps with a project manager.
Northshore & Greater New Orleans
Explore inspection checkpointsA leak, visible damage, recent storm or an aging roof can all start the conversation. Explain where and when you noticed the issue, along with any previous repair history you know.
See the parts that can help explain a roof concern. These checkpoints illustrate questions to discuss; access and the agreed inspection scope determine what can be reviewed at your property.
What an inspection looks for
Scroll to explore the inspection
Know the work before you commit to it.
Request my free roof inspectionThe purpose of the inspection is to establish the condition and explain a sensible next step. Review the photos and findings with your project manager, including any areas that could not be assessed and what would be needed to understand them.
Requesting an inspection starts a conversation about the property. Before authorizing construction, review the written work, materials, exclusions and price. Ask what changes would need your approval if additional damage is discovered.
Share the property location and access arrangements when scheduling is confirmed. Photos taken from the ground or inside the home can help explain your concern; there is no need to climb onto the roof to prepare a request.
No. Describe the problem you see. The assessment and explained findings come before a recommendation about the work.
Include the property ZIP code, the concern, when you noticed it and any access details. Mention an active leak so SCS understands the situation before the conversation.
An inspection documents the roof condition. Coverage and claim decisions are separate matters for your insurer; the inspection is not a promise of coverage or payment.
Get a free on-site estimate. See what needs attention, why the work is recommended and what is included in the price, so you can make a decision you understand.